Description
Azzurro 150 buys you priority access to our engineering team: one support response call at the 8-hour response tier, covering incidents, upgrades, migrations, and configuration work on any stack we have deployed for you. It is deliberately not a subscription — you purchase exactly the support you need, when you need it, and nothing renews or bills in the background.
The fee is held as a refundable deposit under our money-back guarantee: if you request a refund before the first service operation, you get 100% of it back. Infrastructure costs, where applicable, are passed through at cost and are non-refundable once incurred. For clients in supported jurisdictions (Canada, the EU, the UK, and Switzerland), statutory consumer protections apply in full.





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